How do I connect Pennylane to my Qonto account?

  • Updated

Connect Pennylane to Qonto to streamline your bookkeeping and collaborate with your accountant.

Whether you use Pennylane yourself or work with an accountant who does, this integration automatically syncs your banking data (transactions and supporting documents) and invoices between Qonto and Pennylane. This reduces manual data entry and helps limit errors.

The integration includes three independent feeds you can activate based on your needs: Banking feed (transactions and attachments), Client Invoices feed (receivables), and Supplier Invoices feed (payables). Synchronization is one-way from Qonto to Pennylane—changes made in Pennylane don't sync back.

This integration is available for the French market and on the web app only. 
It is available for Owners, Admins, and Accountants.

What do I need before connecting Pennylane to Qonto?

Before setting up the connection, review the available feeds and select the ones that fit your workflow—then make sure you meet the requirements below.

Understanding the three independent feeds

You can activate one, two, or all three feeds depending on your needs:

  • Banking feed: Syncs your Qonto transactions and supporting documents/attachments (when available) to Pennylane
  • Client Invoices feed (AR): Syncs both unpaid and paid customer invoices (receivables) from Qonto to Pennylane
  • Supplier Invoices feed (AP): Syncs both unpaid and paid supplier invoices (payables) from Qonto to Pennylane

Plan requirements

You must have an active Pennylane account to complete the connection.

For Qonto:

  • Banking feed: Available from the Basic plan and above
  • Client Invoices feed (AR): Available from the Smart plan and above
  • Supplier Invoices feed (AP): Available from the Smart plan and above

For Pennylane:

  • Banking feed: Available on all Pennylane plans (in Account Aggregation)
  • Client Invoices (AR) and Supplier Invoices (AP): Available from Essential plan and above (via Pennylane's Integrations marketplace)

Permissions and access

If you don't have the required permissions in Pennylane (for example, because your Pennylane plan doesn't include this feature), ask your accountant to set up the connection for you. They can do it using their Accountant access in Qonto.

Only Owners, Admins, and Accountants can manage the Pennylane integration in Qonto.

How do I connect each feed to my Qonto account?

The connection process uses a secure OAuth authentication flow with Pennylane. During setup, you'll first select the feed you want to activate, then complete the OAuth authorization for that feed.

After activation, you may see multiple Pennylane entries in Qonto's Active connections—one per connected feed. They may all use the Pennylane logo, even though they are separate connections.

To connect Client Invoices (AR) or Supplier Invoices (AP):

  1. Go to Settings (⚙️) in your Qonto account
  2. Select Integrations & benefits and then Integrations
  3. In the search bar, type "Pennylane"
  4. Choose the connector you want to activate:
    • Pennylane — Client invoices (AR), or
    • Pennylane — Supplier invoices (AP)
  5. Click Connect or Activate in Qonto
  6. Log in to Pennylane and complete the OAuth authorization for that feed
  7. Choose your start date for synchronization (you can backfill historical data up to the first day of the current month)

To connect the Banking feed:

  1. Go to Settings (⚙️) in your Qonto account
  2. Select Integrations & benefits and then Integrations
  3. In the search bar, type "Pennylane"
  4. Select Pennylane — Banking feed
  5. Click View website—you'll be redirected to Pennylane
  6. Sign in to Pennylane
  7. Go to Settings → Company settings → Bank connections (Account aggregation)
  8. Select Qonto and start the connection
  9. Complete the OAuth authorization
  10. (Optional) Verify the connection in Qonto under Integrations → Active connections

For detailed step-by-step guidance on connecting the Banking feed from Pennylane's side, see Pennylane's help article.

How does the data synchronization work?

Once connected, data syncs automatically from Qonto to Pennylane. The sync frequency depends on the feed you've activated.

Sync frequency by feed type:

  • Invoice feeds (Client Invoices and Supplier Invoices): Run automatically every 3 hours
  • Banking feed: Runs automatically 3 times per day

You don't need to manually trigger synchronization.

How sync direction works

Synchronization is one-way from Qonto to Pennylane. Changes made in Pennylane don't sync back to Qonto.

Qonto never merges or overwrites existing data in Pennylane. If Pennylane detects duplicates (for example, because you already imported data from another source), they will be flagged directly in Pennylane and can be managed there.

Banking feed renewal requirement

The Banking feed needs to be reconnected every 180 days to keep syncing. This authorization expiration is a standard requirement for bank data access.

You (or your accountant) will receive an email reminder when it's time to renew the connection. To reconnect, go to Pennylane → Integrations → Qonto → Banking feed and click Reconnect, then follow the on-screen steps.

You can reconnect before the 180 days are over (recommended) to avoid any interruption in syncing. If the 180 days have already passed, syncing pauses until you reconnect.

What should I do if the synchronization fails?

If you notice that data isn't syncing between Qonto and Pennylane, start by identifying which feed is affected (Banking feed, Client Invoices, or Supplier Invoices). This will help you check the connection from the right place.

Step 1: Check the connection status

Where to check depends on the feed:

  • Client Invoices (AR) or Supplier Invoices (AP): Check in Qonto by going to Settings → Integrations & benefits → Integrations and verify that the Pennylane integration is active
  • Banking feed: Check the connection status in Pennylane (since activation is managed there) and in Qonto under Integrations → Active connections

Step 2: Wait for the next sync cycle

Synchronization runs automatically, but timing depends on the feed:

  • Invoice feeds: Every 3 hours
  • Banking feed: 3 times per day

Wait for the next sync cycle before troubleshooting further.

Step 3: Refresh the connection if needed

If the connection appears active but data still isn't syncing, try disconnecting and reconnecting the integration to refresh authentication and resolve temporary issues.

Step 4: Contact support with details

If the issue persists, contact Qonto support and share:

  • Which feed(s) are impacted (Banking, Client Invoices AR, or Supplier Invoices AP)
  • What type of data is missing (transactions, attachments, invoices)
  • When you first noticed the issue

Before contacting support, make sure the integration is correctly set up by reviewing the connection steps in this article.

How do I disconnect the Pennylane integration?

If you need to stop syncing data between Qonto and Pennylane, the steps depend on which feed(s) you want to disconnect.

To disconnect Client Invoices (AR) or Supplier Invoices (AP):

  1. Go to Settings (⚙️) in your Qonto account
  2. Select Integrations & benefits and then Integrations
  3. Find the Pennylane integration you want to disconnect
  4. Click Settings or Manage
  5. Select Disconnect
  6. Confirm to disconnect

To disconnect the Banking feed:

The Banking feed connection is managed in Pennylane. Go to Pennylane → Settings (⚙️) → Integrations → Qonto and disable/disconnect the Qonto Banking feed.

For step-by-step instructions, see Pennylane's help article.

What happens after disconnection

Any data already synced to Pennylane will remain there. After disconnection, new transactions and/or invoices created in Qonto will no longer sync to Pennylane for the feed(s) you disconnected.

You can reconnect at any time by following the connection steps again. When reconnecting, you'll be able to select your feed(s) and start date again.

Only Owners, Admins, and Accountants can disconnect and manage the Pennylane integration settings in Qonto.