What is electronic invoicing and how does it work?

  • Updated

Electronic invoicing is a reform implemented by the French government to modernize business-to-business exchanges and improve the tracking of invoicing flows.

This reform affects all VAT-registered businesses in France that conduct B2B (business-to-business) transactions. This also includes self-employed individuals, even if they benefit from VAT exemption: as long as they conduct transactions with other VAT-registered professionals in France.


What exactly is changing?

  • New invoice formats: an electronic invoice must be in a structured format (e.g. Factur-X, UBL, CII). A PDF sent by email is no longer sufficient.
  • Exchange via a Partner Dematerialization Platform (PDP): invoices must be issued, transmitted and received via a certified platform, rather than by email or via a simple PDF. A PDP is an intermediary recognized by the State, connected to the public network, which routes invoices to the right recipient, ensures compliance of exchanges and enables status tracking (deposit, transmission, reception, etc.).

Qonto is officially certified as a PDP by the State, which allows you to use Qonto to comply with the reform and anticipate the transition.


What are the key deadlines?

From September 1, 2026

  • Receipt: all affected businesses must be able to receive electronic invoices.
  • Issuance: large companies and mid-sized companies (> 250 employees) must also be able to issue invoices in electronic format.

From September 1, 2027

  • Issuance: the obligation to issue extends to SMEs and micro-enterprises (with electronic transmission of required information).


Why choose Qonto as your PDP?

💡 Good to know: Qonto is certified by the State as a PDP, and invoicing is included at no extra cost in all our plans.

Choosing Qonto as your PDP means benefiting from:

  • Free service: the PDP is included in all our plans, with no additional cost.
  • Automated receipt of your purchase invoices: your supplier invoices arrive directly in Qonto, without manual import.
  • Centralized financial management: business account, cash flow and invoicing (customers and suppliers) are brought together in a single tool.
  • Better tracking: you can more easily track invoice statuses, due dates and payments.
  • Simplified accounting collaboration: give dedicated access to your accountant and use our integrations with most accounting software to easily transmit all necessary documents.


How do I activate electronic invoicing in Qonto?

To receive your purchase invoices

  1. Go to Account settings → Electronic invoicing.
  2. Click on Activate.
  3. Your electronic invoicing address is generated: you can share it with your suppliers.

From now on, your purchase invoices (suppliers) will be received directly in Qonto via your electronic invoicing address. You can then find and process them in the same place.

What about issuing invoices?

When sending, if your customer already has an electronic invoicing address, Qonto detects it and offers to send the invoice in electronic format to your customer's PDP.

 

How do I know if my partners are already active on electronic invoicing?

In your Qonto app, an e-invoicing badge automatically appears next to customers and suppliers who have already activated electronic invoicing on Qonto. You can see it:

  • in your customer list,
  • in the invoice detail,
  • on a supplier file.

If a customer does not yet have the badge, you can invite them to activate electronic invoicing in one click from their file.


Can I change PDP later?

Yes, it's possible.

If you want to switch to a different PDP, contact our support team and we will provide you with a migration token. Share this token with your new PDP to transfer your electronic invoicing address to their platform.

☝️ Good to know: The PDP is free with Qonto, but this is not necessarily the case with other platforms. Remember to check their pricing terms before switching.

 

How can I disable e-invoicing on my Qonto account?

If you wish to disable e-invoicing on your Qonto account, you have two options depending on your situation:

  • Switch to another PDP: Contact our support team via chat from your interface or by email at support@qonto.com. We will provide you with a migration token to share with your new PDP, allowing your electronic invoicing address to be transferred to their platform.
  • Disable e-invoicing entirely: Contact our support team via chat from your interface or by email at support@qonto.com and our team will process your request.

☝️ Important: Starting September 2026, having a PDP will become mandatory for all VAT-registered businesses in France. From that date, it will no longer be possible to disable e-invoicing without first subscribing to another PDP—remaining without any PDP will not be an option.


💡Note for companies based in Italy 
In Italy, e-invoicing is already a legal requirement. Disabling it is therefore not possible for Italian accounts.