How can I update my personal and business information?

For legal and security reasons, maintaining up-to-date personal and professional information is crucial.

👆 Good to know: These updates must be made via a computer (web app). 

👤 Updating personal information

1. Access your Web App and navigate to "Settings" (located in the bottom left corner) > "Organization details" > "Company profile".

2. Click the pencil symbol button next to your personal profile to edit your information. 

3. In the section "Submit an up-to-date proof of identity", attach a document justifying the information change. 💡 Check out the identity documents accepted by Qonto.

4. After updating, click on "Save".

🏢 Updating my business information

1. In the section "File an up-to-date registration document", include a document such as a KBIS, INSEE's "Avis de situation," INPI's "Document de synthèse définitive," or INPI's "extrait d'immatriculation" dated within the last 3 months.

2. You may also upload a new company logo or update the billing email address independently.

3. Click on Save to apply the updates.

👥 Update of company leaders and shareholders.

1. Select "Yes"

2.  Submit an up-to-date registration document.

3. Ensure your tax information is filled in correctly.

4. Save the changes and confirm that your business information is up-to-date.

5. Our teams will then check and validate the new information. ✅

Important: Only the Account Holder and Admins can modify information. If you do not have these permissions, please contact us for assistance.

👉How can I modify my phone number?

👉 How can I update my email address?