Create and manage your customer invoices directly from your Qonto account to simplify your billing process and get paid faster.
☝️ Note: Invoices generated via Qonto are automatically in Factur-X format: Qonto is registered as an Approved Platform (PA) by the DGFiP and is compliant with the electronic invoicing reform
This feature is available on all plans, from the web and mobile apps, for Owners, Admins, Managers with customer invoice rights and Accountants. Employees do not have access to this feature.
How do I create and configure my invoice?
To create a new invoice on Qonto, follow these steps:
- 🖥️ From the web app: go to Invoices > Customer invoices, then click Create an invoice in the top right corner.
- 📲 From the mobile app: go to Menu > Customer invoices, then select "+".
If you are creating your first invoice, an interactive guided tour is available from the web app.
You can also import an existing invoice — Qonto will automatically read its content to complete the required settings.
The invoice currency is inherited from the recipient: to change it, edit the existing recipient or create a new one.
Add a client
Create a new client by clicking "+" or Add a new client, or select an existing client from the dropdown menu. You can set the document language (French, English, Spanish, Italian, German).
Dates
Fill in the issue date, service period (optional) and due date. You can add a purchase order number (optional).
Invoice type
A standard invoice is created by default. To create a deposit invoice, enable the "Deposit invoice" toggle in the Invoice Details section.
For a recurring invoice, enable "This is a recurring invoice" when creating it (Advanced customer invoice management module required — learn more). ("Account Receivable Add-on" → "Advanced customer invoice management module", callout ☝️ supprimé).
Products and services
Enter items manually (title, description, quantity, unit, unit price, VAT) or select them from your Products and services catalogue. You can add a discount per item or on the total, as a fixed amount or percentage. You can enter prices excluding VAT or including VAT — Qonto automatically calculates the corresponding amount.
If you benefit from a VAT exemption, select 0% in the VAT field for the relevant item, then choose the exemption reason from the dropdown menu. If no reason matches your situation, leave this field empty and specify the exemption details in the "Additional notes" field of the invoice.
Payment methods
Select from the available options — bank transfer, card payment, online payments (Apple Pay, PayPal) or direct debit (subject to eligibility). You can choose to have the payment credited to your main account, a sub-account or an external bank account.
How can I send my invoice?
You can share your invoice with recipients in two ways:
1. By email (web app only):
Enter the recipient's email address (multiple addresses separated by a comma), customise the subject and message, then click Send. Add yourself in copy if needed.
2. By payment link:
Copy the personalised URL available in the Share by payment link tab and send it to your client via the channel of your choice.
The payment link expires 6 months after the invoice is created, and immediately if the invoice is cancelled. If your client can no longer access the link, resend the invoice by email or download the PDF from the web app.
You can resend an invoice at any time from the Billing menu by selecting the relevant invoice.
How does Qonto track the payment of my invoices?
Qonto can automatically mark an invoice as Paid and match it to an incoming bank transfer if the transfer contains one of the following in its reference field:
- The reference number (visible at the bottom of the invoice)
- The invoice number (visible at the top of the invoice) If your client pays in several instalments, the invoice remains at "To collect" status until the total payments received reach the full amount. It automatically switches to "Paid" once the full balance is settled. This applies to both automatic and manual matching. You can also manually update an invoice status. To move an invoice from "To collect" to "Paid": go to Invoices > Customer invoices, In progress tab, select the invoice and click Mark as paid. For payments received outside Qonto, click "Have you received a payment outside Qonto?" and enter the payment date.
What should I do if I made an error on my invoice?
An invoice cannot be modified or deleted once created. To correct an error, refer to this article on creating a credit note. The number of a cancelled invoice cannot be reused. For compliance reasons, this number remains linked to the cancelled invoice. Create a new invoice with the next available number in your sequence.
Which actions are only available from the web app?
Some invoicing tool features are only accessible from the web app:
- Create a credit note from a cancelled invoice
- Duplicate an invoice (déplacé depuis la section 2 originale)
- Download an invoice as PDF
- Manually match an invoice to an incoming transaction
- Customise the sender email address
- Edit the invoice logo
- Convert a draft to a final invoice
- Send an invoice by email
What are the different types of invoices I can issue with Qonto?
The different types of invoices you can currently issue are:
- Standard customer invoice and quote (learn more)
- Deposit invoice (learn more)
- Balance invoice (learn more)
- Credit note (learn more)
💡 Note: For Factur-X invoices rejected on Chorus Pro: convert them to a simple PDF by removing the XML file via Adobe Acrobat, or by printing via Microsoft Print to PDF.